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1. Introduction and Acceptance
Welcome to growthguru.ai, a cloud partner acceleration platform and consultancy service provided by GrowthGuru Limited ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of the growthguru.ai platform, including the AI Gurus feature, GrowthCanvas Framework and Tools, Boost Programme, and related consulting services (collectively, the "Service").
By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Service.
2. Service Description
growthguru.ai provides business consulting and acceleration services specifically designed for cloud technology partners, resellers, system integrators, and ISVs, including:
- AI Gurus: AI-powered advisors specializing in cloud partner ecosystem strategy, go-to-market planning, and business development
- GrowthCanvas Framework and Tools: Structured frameworks and tools for partner strategy development and execution
- Boost Programme: 120-day accelerated consulting programme combining strategic guidance, AI assistance, and hands-on support
- GTM Boost: Go-to-market strategy refinement and execution support for established partners
- Advisory Services: Expert consulting on cloud partnership strategies, positioning, and ecosystem navigation
The Service is provided on a programme basis, consultancy engagement, and/or subscription access to AI tools and resources.
3. Legal Jurisdiction and Business Entity
GrowthGuru Limited is a company registered in the Republic of Mauritius. These Terms are governed by and construed in accordance with the laws of the Republic of Mauritius. Any disputes arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Mauritius.
Company Details:
- Company Name: GrowthGuru Limited
- Registered in: Republic of Mauritius
- Website: growthguru.ai
- Email: info@growthguru.ai
4. User Accounts and Registration
4.1 Account Creation
To access the Service, you must create an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and promptly update your account and company information
- Maintain the security of your password and account credentials
- Notify us immediately of any unauthorized use of your account
- Ensure you have authority to bind your organization to these Terms
4.2 Account Responsibility
You are responsible for all activities that occur under your account. We are not liable for any loss or damage arising from your failure to maintain account security.
4.3 Eligibility
The Service is intended for business use by cloud technology partners, resellers, and related entities. You must be authorized to represent your organization and enter into binding agreements on its behalf.
5. Programme Fees, Subscriptions, and Billing
5.1 Programme Fees
The Boost Programme and GTM Boost services are provided on a fixed-fee basis as outlined in your programme agreement or proposal. Fees are due according to the payment schedule specified in your agreement.
5.2 AI Tool Subscriptions
Access to AI Gurus and related tools may be included with programme enrollment or available via separate subscription. Subscription fees are billed in advance on a recurring basis (monthly or annually, as selected).
5.3 Payment Terms
You authorize us to charge your payment method on file for all applicable fees. Payment terms for consulting engagements are as specified in individual agreements.
5.4 Cancellation and Refunds
Programme enrollments are subject to the cancellation terms specified in your programme agreement. AI tool subscriptions may be cancelled at any time, with cancellation taking effect at the end of the current billing period. Refunds for programme fees are provided only as specified in the programme agreement.
6. Acceptable Use and Prohibited Activities
Important: The Service is designed for legitimate business consulting and Microsoft partner development purposes only.
6.1 Permitted Use
You may use the Service only for lawful business purposes related to:
- Developing your cloud partner business strategy
- Improving go-to-market effectiveness and partner maturity
- Learning about cloud ecosystem opportunities and best practices
- Strategic planning and business development for cloud technology partnerships
6.2 Prohibited Uses
You agree NOT to use the Service to:
- Violate any laws, regulations, or third-party rights
- Share confidential information without proper authorization
- Reverse engineer or attempt to extract proprietary methodologies or AI models
- Use the Service to benefit competitors or develop competing services
- Circumvent usage limits or access controls
- Share account credentials or provide unauthorized access to the Service
- Collect or harvest data from the Service without authorization
- Interfere with or disrupt the Service or its infrastructure
7. Consulting Services and AI-Generated Content Disclaimer
Critical Notice: While we leverage extensive cloud partner experience and AI technology, all guidance and recommendations are advisory in nature and should be evaluated in the context of your specific business situation.
7.1 Nature of Advisory Services
You acknowledge and understand that:
- Our consulting advice is based on general cloud partner best practices and our professional experience
- AI-generated recommendations are probabilistic and may require adaptation to your specific circumstances
- Results from implementing our recommendations may vary based on numerous factors beyond our control
- We cannot guarantee specific business outcomes, revenue increases, or partnership achievements
- Cloud partner ecosystems are dynamic, and requirements/opportunities may change
- Success depends on your organization's execution, market conditions, and vendor policies
7.2 AI Content Limitations
AI Guru responses are generated by artificial intelligence and:
- May contain errors, inaccuracies, or outdated information
- Should be verified against official vendor resources and documentation
- Are supplementary to, not a replacement for, human expert guidance
- May not reflect the latest vendor programme changes or announcements
7.3 Professional Judgment Required
You are responsible for:
- Exercising independent business judgment in evaluating all recommendations
- Verifying information against official vendor partner resources
- Adapting strategies to your specific business context and capabilities
- Ensuring compliance with applicable vendor partner programme requirements
- Making final decisions about strategy implementation and resource allocation
8. User Accountability and Liability
User Responsibility: You remain fully accountable for all business decisions and implementations based on or incorporating our guidance and AI-generated content.
You expressly acknowledge that:
- We provide advisory and consulting services, not guarantees of specific outcomes
- Business results depend on your execution, market conditions, and numerous external factors
- You are solely responsible for decisions made regarding your cloud partner strategy
- You will not hold us liable for business outcomes, lost opportunities, or implementation failures
- Your relationship with cloud vendors and partner programme compliance is your responsibility
9. Intellectual Property Rights
9.1 Our Intellectual Property
The Service, including all software, AI models, frameworks, methodologies (including the GrowthCanvas Framework and Tools), branding, and content, is owned by GrowthGuru Limited and protected by intellectual property laws. The growthguru.ai brand, platform, and proprietary consulting methodologies are the exclusive property of GrowthGuru Limited.
The AI Gurus are powered by the AI Companions Plafform from Combined Intelligence (Pty) LTD and used under license.
Programme participants receive limited, non-exclusive rights to use our frameworks and tools for their internal business purposes only. You may not:
- Resell, license, or commercialize our methodologies or tools
- Use our frameworks to provide consulting services to third parties
- Copy, modify, or create derivative works from our proprietary materials without written permission
9.2 Client Information and Materials
You retain ownership of your business information, data, and materials submitted to the Service. By submitting information, you grant us a license to use it solely for providing consulting services to you and improving the Service.
9.3 Work Product
For programme participants: Strategic documents, plans, and analyses created specifically for your organization during the programme are provided to you for your use. However, underlying methodologies, frameworks, and templates remain our intellectual property.
10. Confidentiality and Non-Disclosure
10.1 Mutual Confidentiality
Both parties agree to maintain confidentiality of non-public information shared during the engagement, including:
- Business strategies, plans, and proprietary information
- Financial information and performance data
- Customer lists and partnership details
- Proprietary methodologies and tools
10.2 Exceptions
Confidentiality obligations do not apply to information that:
- Is or becomes publicly available through no breach of these Terms
- Was rightfully in the receiving party's possession prior to disclosure
- Is independently developed without use of confidential information
- Must be disclosed pursuant to legal requirements
11. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal and business information is governed by applicable data protection laws, including the Data Protection Act 2017 of Mauritius and international data protection standards.
Key privacy principles:
- We collect only information necessary to provide consulting services and the Service
- We implement appropriate security measures to protect your data
- We comply with applicable data protection laws in Mauritius and jurisdictions where we operate
- Your conversations with AI assistants may be logged for quality assurance and service improvement
- We do not share your confidential business information with third parties without your consent, except as required by law
- You have rights to access, correct, and request deletion of your personal data
12. Disclaimers and Limitations of Liability
12.1 Service Availability
The Service is provided "as is" and "as available" without warranties of any kind. We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free.
12.2 Business Results Disclaimer
We make no guarantees regarding:
- Specific revenue increases or business growth outcomes
- Achievement of vendor partner competencies or designations
- Success in vendor marketplaces or co-sell opportunities
- Acceptance into vendor programmes or receipt of incentives
- Specific timeframes for achieving business objectives
12.3 Limitation of Liability
To the maximum extent permitted by law, GrowthGuru Limited, its directors, employees, and affiliates shall not be liable for:
- Any indirect, incidental, special, consequential, or punitive damages
- Loss of profits, revenue, data, or business opportunities
- Business outcomes or implementation results
- Decisions or actions taken based on our consulting advice or AI-generated content
- Changes in vendor partner programmes, policies, or requirements
- Service interruptions, failures, or technical issues
Our total liability for any claims arising from or related to the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.
13. Indemnification
You agree to indemnify, defend, and hold harmless GrowthGuru Limited and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from:
- Your use or misuse of the Service
- Your violation of these Terms
- Your violation of vendor partner programme terms or policies
- Business decisions or implementations based on our advisory services
- Your violation of any rights of third parties
- Information or content you submit through the Service
14. Termination and Suspension
14.1 Termination by You
You may terminate your account or programme enrollment according to the terms specified in your agreement. AI tool subscriptions may be cancelled through your account settings.
14.2 Termination by Us
We reserve the right to suspend or terminate your access to the Service immediately for:
- Violation of these Terms
- Non-payment of fees
- Fraudulent or abusive activity
- Misuse of confidential information or intellectual property
- Providing services competitive to ours using our methodologies
14.3 Effect of Termination
Upon termination:
- Your right to access the Service immediately ceases
- You must cease use of our proprietary methodologies and tools for commercial purposes
- You remain liable for all outstanding fees
- Confidentiality obligations continue for 3 years post-termination
- We may delete your account data subject to data retention policies
15. Cloud Vendor Independence
Important Notice: GrowthGuru Limited is an independent consulting firm. We are NOT affiliated with, endorsed by, or an official service of any cloud technology vendor including Microsoft, Amazon Web Services (AWS), Google Cloud, or others. While we leverage extensive cloud partner ecosystem experience:
- We do not represent any cloud vendor and cannot guarantee acceptance into vendor programmes
- Our recommendations do not constitute official vendor guidance
- Partner programme requirements, benefits, and policies are set by individual vendors and subject to change
- Your compliance with vendor partner programme terms is your responsibility
- We do not have authority to grant vendor competencies, certifications, or programme benefits
You should always verify requirements and opportunities directly with the relevant vendor and official vendor resources.
16. Modifications to Terms and Service
We reserve the right to modify these Terms at any time. We will provide notice of material changes by:
- Posting updated Terms on our website with a new "Last Updated" date
- Sending email notification to registered users
- Displaying a notice on the Service
Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.
We may also modify, suspend, or discontinue any aspect of the Service at any time, with reasonable notice for paid programme participants.
17. Third-Party Services and Links
The Service may contain links to third-party websites, including cloud vendor resources and partner tools. We do not endorse and are not responsible for third-party content or services. Your interactions with third parties are solely between you and the third party.
18. Dispute Resolution
18.1 Negotiation
In the event of any dispute, the parties agree to first attempt resolution through good-faith negotiation.
18.2 Mediation and Arbitration
If negotiation fails, disputes may be resolved through mediation or arbitration in accordance with the Arbitration Act 2008 of Mauritius, with proceedings held in Mauritius.
18.3 Jurisdiction
Any legal proceedings shall be subject to the exclusive jurisdiction of the courts of the Republic of Mauritius.
19. Miscellaneous Provisions
19.1 Entire Agreement
These Terms, together with any programme agreement and our Privacy Policy, constitute the entire agreement between you and GrowthGuru Limited regarding the Service.
19.2 Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full force and effect.
19.3 Waiver
Our failure to enforce any provision shall not constitute a waiver of that provision.
19.4 Assignment
You may not assign these Terms without our prior written consent. We may assign these Terms without restriction.
19.5 Force Majeure
We shall not be liable for failure or delay in performance due to circumstances beyond our reasonable control.
19.6 Independent Contractor
The relationship between you and GrowthGuru Limited is that of independent contractors. Nothing in these Terms creates a partnership, joint venture, or employment relationship.
20. Contact Information
For questions about these Terms or the Service, please contact us: