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Terms and Conditions

Last Updated: August 2026

1. Introduction and Acceptance

Welcome to Growthguru.ai, a cloud partner acceleration platform and consultancy service provided by Growthguru.ai Limited ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of the growthguru.ai platform, including Frontier PDM and any associated AI agents, advisors, tools, frameworks, programmes and consulting services made available by us from time to time (collectively, the "Service").

By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Service.

2. Service Description

Growthguru.ai provides business consulting and acceleration services specifically designed for cloud technology partners, resellers, system integrators, and ISVs. The Service currently includes:

This list is illustrative and not exhaustive. We may add, modify or withdraw features and tools from time to time in accordance with clause 16. Any such feature or tool forms part of the Service and is governed by these Terms.

The Service is provided on a programme basis, consultancy engagement, and/or subscription access to AI tools and resources.

3. Legal Jurisdiction and Business Entity

Growthguru.ai Limited is a company registered in the Republic of Mauritius. These Terms are governed by and construed in accordance with the laws of the Republic of Mauritius. Any disputes arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Mauritius.

Company Details:

4. User Accounts and Registration

4.1 Account Creation

To access the Service, you must create an account. You agree to:

4.2 Account Responsibility

You are responsible for all activities that occur under your account. We are not liable for any loss or damage arising from your failure to maintain account security.

4.3 Eligibility

The Service is intended for business use by cloud technology partners, resellers, and related entities. You must be authorized to represent your organization and enter into binding agreements on its behalf.

5. Programme Fees, Subscriptions, and Billing

5.1 Programme Fees

Frontier PDM and related programme services are provided on a fixed-fee basis as outlined in your programme agreement or proposal. Fees are due according to the payment schedule specified in your agreement.

5.2 AI Tool Subscriptions

Access to the Service and its component tools may be included with programme enrollment or available via separate subscription. Subscription fees are billed in advance on a recurring basis (monthly, quarterly or annually, as selected).

5.3 Payment Terms

You authorize us to charge your payment method on file for all applicable fees. Payment terms for consulting engagements are as specified in individual agreements.

5.4 Cancellation and Refunds

Programme enrollments are subject to the cancellation terms specified in your programme agreement. Subscriptions may be cancelled at any time, with cancellation taking effect at the end of the current billing period. Refunds for programme fees are provided only as specified in the programme agreement.

6. Acceptable Use and Prohibited Activities

Important: The Service is designed for legitimate business consulting and Microsoft partner development purposes only.

6.1 Permitted Use

You may use the Service only for lawful business purposes related to:

6.2 Prohibited Uses

You agree NOT to use the Service to:

7. Consulting Services and AI-Generated Content Disclaimer

Critical Notice: While we leverage extensive cloud partner experience and AI technology, all guidance and recommendations are advisory in nature and should be evaluated in the context of your specific business situation.

7.1 Nature of Advisory Services

You acknowledge and understand that:

7.2 AI Content Limitations

Responses and outputs generated by Frontier PDM, the AI Gurus and any other AI-enabled feature of the Service are generated by artificial intelligence and:

7.3 Professional Judgment Required

You are responsible for:

8. User Accountability and Liability

User Responsibility: You remain fully accountable for all business decisions and implementations based on or incorporating our guidance and AI-generated content.

You expressly acknowledge that:

9. Intellectual Property Rights

9.1 Our Intellectual Property

The Service, including all software, AI models, frameworks, methodologies (including without limitation Frontier PDM, the AI Gurus and the GrowthCanvas Framework and Tools), branding, and content, is owned by Growthguru.ai Limited and protected by intellectual property laws. The growthguru.ai and Frontier PDM brands, platform, and proprietary consulting methodologies are the exclusive property of Growthguru.ai Limited.

The AI Gurus are powered by the AI Companions Platform from Combined Intelligence (Pty) LTD and used under license.

Programme participants receive a limited, non-exclusive, non-transferable license to use our frameworks and tools for their internal business purposes only. This license grants no right to copy our methodologies, prompts, system architecture, or AI logic, or to replicate the Service commercially. You may not:

9.2 Configured Frontier PDM

Where an organisation deploys Frontier PDM across a partner base, that organisation may configure how the Service presents to their partners, including its name, its personality and its tone of voice. No Growthguru.ai attribution is required in the interface or in any assets the Service generates.

The configuration that organisation defines, comprising the name, personality and presentation, belongs to that organisation. Growthguru.ai retains all rights in the underlying Service, including its software, AI models, frameworks and methodologies, which are unaffected by any configuration applied to them.

A configured Frontier PDM continues to identify itself as artificial intelligence to users, and clause 7.2 applies to its responses regardless of the name under which it is presented.

9.3 Client Information and Materials

You retain ownership of your business information, data, and materials submitted to the Service. By submitting information, you grant us a license to use it solely for providing consulting services to you and improving the Service.

9.4 Work Product and Generated Outputs

For programme participants: Strategic documents, plans, and analyses created specifically for your organization during the programme are owned by you. AI-generated recommendations, strategies, and other outputs produced during your use of the Service are also owned by you, subject to our underlying intellectual property rights in the Service itself. However, underlying methodologies, frameworks, templates, and all aggregated anonymized learnings derived from programme and platform usage remain our intellectual property. No personal or organization-identifiable information is included in such aggregated learnings.

10. Confidentiality and Non-Disclosure

10.1 Mutual Confidentiality

Both parties agree to maintain confidentiality of non-public information shared during the engagement, including:

10.2 Exceptions

Confidentiality obligations do not apply to information that:

11. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal and business information is governed by applicable data protection laws, including the Data Protection Act 2017 of Mauritius and international data protection standards.

Key privacy principles:

11A. Connected Systems and Data Processing

Where Frontier PDM connects to a participating organisation's own systems, that organisation authorises each connection for its own environment and may revoke it at any time. Revoking a connection does not affect fees payable under the applicable programme agreement.

In respect of data accessed from those connected systems, the participating organisation is the data controller and Growthguru.ai acts as data processor, processing that data only on the organisation's instructions and for the purposes of delivering the Service.

A participating organisation may connect systems of its own choosing, including systems connected through a custom connector that we do not provide or operate. In respect of any such connection, the participating organisation is responsible for its right to connect that system, for compliance with the terms governing it, for its own lawful basis for the processing involved, and for the accuracy and security of any credentials it supplies. We do not endorse, monitor or accept responsibility for third-party systems connected in this way.

Credentials supplied to establish a connection are stored in encrypted form and are used only to operate that connection.

Growthguru.ai does not store or retain data from any connected systems, except in the case of Microsoft Partner Centre, where synchronised data like Propensity data and subscription renewal information is cached to enable operational processing. Partner Centre data can be deleted / cleared by the partner as and when required and will be automatically deleted 120 days following the termination of the licensing agreement between Growthguru.ai and the participating organisation.

11B. Actions in Connected Systems

Where a connection allows the Service to perform an action in a connected system, including creating, amending or cancelling a record, the proposed action is presented to a user for confirmation and is carried out only once confirmed. The Service does not perform such actions unattended.

A participating organisation is responsible for ensuring that only appropriately authorised users are able to confirm actions on its behalf and remains responsible for any action so confirmed and for its consequences in the connected system, including any commercial effect.

12. Disclaimers and Limitations of Liability

12.1 Service Availability

The Service is provided "as is" and "as available" without warranties of any kind. We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free.

12.2 Business Results Disclaimer

We make no guarantees regarding:

12.3 Limitation of Liability

To the maximum extent permitted by law, Growthguru.ai Limited, its directors, employees, and affiliates shall not be liable for:

Our total liability for any claims arising from or related to the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

13. Indemnification

You agree to indemnify, defend, and hold harmless Growthguru.ai Limited and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from:

14. Termination and Suspension

14.1 Termination by You

You may terminate your account or programme enrolment according to the terms specified in your agreement. Subscriptions may be cancelled through your account settings.

14.2 Termination by Us

We reserve the right to suspend or terminate your access to the Service immediately for:

14.3 Effect of Termination

Upon termination:

15. Cloud Vendor Independence

Important Notice: Growthguru.ai Limited is an independent consulting firm. We are NOT affiliated with, endorsed by, or an official service of any cloud technology vendor including Microsoft, Amazon Web Services (AWS), Google Cloud, or others. While we leverage extensive cloud partner ecosystem experience:

You should always verify requirements and opportunities directly with the relevant vendor and official vendor resources.

Partner Success Managers provided as part of Frontier PDM or any other service bring Microsoft expertise. They are not Microsoft representatives.

16. Modifications to Terms and Service

We reserve the right to modify these Terms at any time. We will provide notice of material changes by:

Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

We may also modify, suspend, or discontinue any aspect of the Service at any time, with reasonable notice for paid programme participants.

17. Third-Party Services and Links

The Service may contain links to third-party websites, including cloud vendor resources and partner tools. We do not endorse and are not responsible for third-party content or services. Your interactions with third parties are solely between you and the third party. The Service may also connect to third-party systems that you authorise. Clauses 11A and 11B govern those connections.

18. Dispute Resolution

18.1 Negotiation

In the event of any dispute, the parties agree to first attempt resolution through good-faith negotiation.

18.2 Mediation and Arbitration

If negotiation fails, disputes may be resolved through mediation or arbitration in accordance with the Arbitration Act 2008 of Mauritius, with proceedings held in Mauritius.

18.3 Jurisdiction

Any legal proceedings shall be subject to the exclusive jurisdiction of the courts of the Republic of Mauritius.

19. Miscellaneous Provisions

19.1 Entire Agreement

These Terms, together with any programme agreement and our Privacy Policy, constitute the entire agreement between you and Growthguru.ai Limited regarding the Service.

19.2 Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full force and effect.

19.3 Waiver

Our failure to enforce any provision shall not constitute a waiver of that provision.

19.4 Assignment

You may not assign these Terms without our prior written consent. We may assign these Terms without restriction.

19.5 Force Majeure

We shall not be liable for failure or delay in performance due to circumstances beyond our reasonable control.

20. Contact Information

For questions about these Terms or the Service, please contact us:

© 2026 Growthguru.ai Limited. All rights reserved.

Registered in the Republic of Mauritius

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